The 15,000,000 VND figure is our public list price for the AI customer-service chatbot package (≈ from $600 USD, FX-rounded). It is not an unlimited custom LLM research project.
Usually included
- Goal workshop (FAQ vs lead-gen vs booking)
- Knowledge from your service pages / approved FAQs
- Website widget installation (access required)
- Admin path to review conversations and leads
- Handover guidance and a defined revision window
Usually not included (unless quoted)
- Full website redesign
- Deep ERP/CRM custom integration
- Training a private model from scratch
- Writing thousands of SKU descriptions
Send your site URL
Email the domain plus the top 20 customer questions. We confirm fit before invoicing.
Vietnamese page: chat AI CSKH. Related VI blog: what 15M includes.
FAQ
What does the 15M VND package include?
Typical setup: discovery, script/knowledge bootstrapping from your pages, widget install (with access), admin viewing of chats/leads, and a limited revision loop at handover. Complex CRM/ERP integrations are extra.
Will it replace my sales team?
No. It handles routine questions and capture; escalate to humans for complex deals.
Languages?
Vietnamese is our default strength. English bot content is possible when you provide source copy and review cycles.
Deep pages: GEO · Technical SEO · Outsourcing · SaaS · MVP · E-commerce.
Office: 557 Do Xuan Hop, Phuoc Long, Ho Chi Minh City, Vietnam · info@vestadesign.com.vn · +84 356 413 333 (phone / Zalo) · Clutch · Vietnamese page · EN hub
Privacy & escalation
Tell visitors they may be chatting with an assistant when appropriate. Keep sensitive data (passwords, payment card numbers, medical records) out of bot prompts. Always provide a path to email or phone (+84 356 413 333 / Zalo).